Frequently Asked Questions
Find answers to common questions about our products and services
What are your shipping options?
We offer and our third party vendors we use offers standard and express shipping options. Standard shipping takes 5-7 business days, while express shipping delivers within 2-3 business days. Free shipping is available on orders over $100.
What is your return policy?
We accept returns within 7 days of purchase. Items must be unused and in original packaging. Refunds of an in-store credit are processed within 5-7 business days after we receive your return.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location. Customs fees may apply depending on your country.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted for your protection.
How do I contact customer support?
Our customer support team is available Monday-Friday, 9am-5pm EST. You can reach us via email, phone, or live chat. We typically respond within 24 hours.